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We proudly serve the pets Northfield, OH and beyond.

At Northfield Veterinary Hospital, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. 

What are your hours?

We are open Monday through Friday 8 am – 6 pm and Saturday, 8 am – 2 pm. 

What type of pets do you see?

We see dogs, cats, ferrets, gerbils, hamsters, and guinea pigs.

What is your appointment policy?

A deposit of $35.00 is required for all appointments that are scheduled with the doctor. Technician appointments do not require a deposit at this time. This deposit is needed within 24 hours of scheduling your appointment. If it is not collected within 24 hours, the appointment will be cancelled and the appointment time will be made available to other patients. The monies collected will be applied towards the cost of care and the balance due at the end of your appointment.

We understand that schedules change and conflicts can arise. We ask that 24-hour notice be given if needing to cancel or reschedule. At that time, we are happy to help reschedule your appointment and apply your deposit to future appointments. If you are unable to reschedule at that time and you would like your deposit refunded to you, we are able to do so.

If you are unable to cancel or reschedule your appointment within 24 hours of your upcoming appointment time, your deposit is non-refundable and a new deposit will be required for future scheduling.

What forms of payment do you receive?

At Northfield Veterinary Hospital we accept cash, check, Visa, Mastercard, Discover, AMEX, and CareCredit.

Do we offer payment plans?

Our office accepts CareCredit as a form of payment. CareCredit is a health care credit card that you can apply for online or over the phone and allows for flexibility to pay for veterinary expenses. With CareCredit, you can choose 6 months no-interest financing with purchases over $200. Interest will be charged if the purchase is not paid in full within the promotional time period. Monthly payments are required. Apply today at or 800-365-8295.

Do I need an appointment?

Yes, we are not currently accepting any walk-ins at this time.

How can I order food, medications, and preventatives for my pet?

Visit our online store or request a medication refill here.